Quality Management System

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In December 1999 SPINEA complied with international criteria and received the ISO 9001 certificate from the International Certification Company RWTUV. The certificate declares quality not only in the production, but also in the development and the whole company management. It is a very important appraisal considering the fact that SPINEA was awarded by this certificate only two years after the initiation of its production.

In November 2002 SPINEA passed through the procedure of recertification according to EN ISC 9001:2000 and received the ISO 9001:2000 certificate, and in 2011 received the ISO 9001:2009 certificate after actual recertification. The latest recertification SPINEA received was EN ISO 9001:2016. This international standard favours the acceptance of access procedures in preparation, implementation, improvement of efficiency of quality management, of company management and improvement of client needs satisfaction. The system of quality management checks all production details in SPINEA's production, starting with the documentation and research planning up to the final inspection of a finished product. Not only the company's high-tech products but also the ISO certificates prove that SPINEA is a serious partner on the international market.

 

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Quality Policy

SPINEA's strategic goal is to be a global leader in the technological field of compact reducers.

The principles of the company state, that the quality of products:

  • is an elementary feature for the realization of the strategic goal of company
  • is satisfying customer needs
  • enables market stabilization and provides new positions on the world market
  • ensures the growth of company prosperity and  employee satisfaction
  • is integrated on all company levels, used for everyday work, and in accordance with it each employee has to bear personal responsibility for the work results and quality  

 

In order to meet these principles the top-management and all employees within company make sure to:

1. Ensure lasting and sustainable development of the company, based on technical innovations of the product and capital projects, and develop business relationship with key customers.

2. Meet the needs and expectations of the market, increase trust of the customers towards the quality of the SPINEA brand and continuously monitor their satisfaction.

3. Continuously increase prosperity of the company with focus on the quality of product.

4. Develop supplier-customer relationships, ensuring the quality of inputs for the production process with  the aim to meet customer requirements.

5. Systematically develop motivational tools in the company such as the education of employees, support of creativity, ideas and work engagement, creation of conditions for professional growth and the increase of awareness to quality and team work.

6. Increase the employee’s knowledge in the field of environmental protection, proper waste management and efficient usage of energy that eliminates pollution impacts.

7. Improve processes with aim to increase the effectiveness of the quality management system.